We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Letting Agent exceeded time limit to return deposit
redzhell
Posts: 351 Forumite
Good afternoon everyone,
Our letting agent has failed to return our deposit within the 10 working days mentioned on our AST Agreement and the TDS scheme they hold our deposit under.
We were happy with the deductions they imposed and have been told that they would return our deposit to the nominated account within 7-10 working days. I noted on my diary when the 10th working day was to check if funds have been received. Two days after the deadline, still no sign so got bf to phone them and he has been told that they made a mistake on our original deposit amount which they say had now been rectified and to expect the money by Friday (12th Sept). Spoke to bf last night to find out that we still haven't had luck so he tried this morning but nobody answered the phone.
I know they are only late by a week but both my partner and I are unemployed and not qualified to receive benefits so every penny matters at the moment.
Is there anything we could say to them to basically 'hurry up!' as they had not fulfilled the contract?
Thank you for reading and hope to get some advice!
Rei
Our letting agent has failed to return our deposit within the 10 working days mentioned on our AST Agreement and the TDS scheme they hold our deposit under.
We were happy with the deductions they imposed and have been told that they would return our deposit to the nominated account within 7-10 working days. I noted on my diary when the 10th working day was to check if funds have been received. Two days after the deadline, still no sign so got bf to phone them and he has been told that they made a mistake on our original deposit amount which they say had now been rectified and to expect the money by Friday (12th Sept). Spoke to bf last night to find out that we still haven't had luck so he tried this morning but nobody answered the phone.
I know they are only late by a week but both my partner and I are unemployed and not qualified to receive benefits so every penny matters at the moment.
Is there anything we could say to them to basically 'hurry up!' as they had not fulfilled the contract?
Thank you for reading and hope to get some advice!
Rei
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.4K Banking & Borrowing
- 253.3K Reduce Debt & Boost Income
- 453.8K Spending & Discounts
- 244.4K Work, Benefits & Business
- 599.6K Mortgages, Homes & Bills
- 177.1K Life & Family
- 257.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards