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Cannot receive Outlook emails (Orange)

Is anyone else with Orange Broadband (I know, not the best :o) experiencing trouble receiving emails today? I've tried to ring them and can't get through due to a heavy volume of calls. They mention email problems, so I'm presuming the problem is their end.

Just wondering if I have to do anything my end, or if it will be put right by them.

Sending is not a problem, just receiving, when I'm getting the following message up :-

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop.wanadoo.co.uk', Server: 'localhost', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

Any advice appreciated.

Mimi
Wins since 2009 = £17,600

MANY THANKS TO ALL OPS

Comments

  • S0litaire
    S0litaire Posts: 3,535 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Urgh! Don't get me started on "Orange"!! (4weeks to get ADSL reconnected!) :(:(

    Anyhoo!

    Try the orange website and see if you can log in to the webmail page.

    If you can then you might just need to wait an hour or so to get your mail. (if Outlook fails to connect, it can take a while for the mailbox at Orange's end to realize that nothing is happening and to accept outlook connection again.)
    Laters

    Sol

    "Have you found the secrets of the universe? Asked Zebade "I'm sure I left them here somewhere"
  • MimiJane
    MimiJane Posts: 7,989 Forumite
    Part of the Furniture 1,000 Posts I've been Money Tipped!
    Doh ... never crossed my mind to log into my emails on the Orange website :o Many thanks for the advice.

    x
    Wins since 2009 = £17,600

    MANY THANKS TO ALL OPS
  • ICATQ
    ICATQ Posts: 664 Forumite
    I cannot get email thru outlook but did by logging into the portal

    It may be something to do with the merger with T mobile? Just a thought.
  • I have had problems this morning and changed my POP3 to pop.orangehome.co.uk and it started working, seems they have had problems HTH
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