📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

pre payment wrong tarrif

Options
Please could someone advise me. I moved into my current address about a year ago and it had a pre-payment meter. I decoded to leave it in as it has proved helpful in controling how much electricity I use. Ihave however just decided to switch to EDF from n-power. The switch-over went smoothly or so I thought until this morning I recieved a final demand bill from n-power for an outstanding balance of £50. When I called them they told me it was a mix up on their end and that my meter had been set to the incorrect tarrif. The whole idea of a pre-payment meter is to avoid this very thing from happening. What do I do now am I supposed to just accept their mistake and pay the money.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.1K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244.1K Work, Benefits & Business
  • 599K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.