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Tried everything to get rid of this virus.....

2»

Comments

  • Service Pack 3 includes important security updates so yes, it should help to prevent any threats in the future
    web designer / graphic designer /search engine marketer /
  • Run a scan with Avira and SuperAntiSpyware as above.
  • Run a scan with Avira and SuperAntiSpyware as above.
    Still there. How on earth do I get these things off my system :mad:
  • Do a Google search for removing the 2 viruses: Trojan.Downloader and Backdoor.Bot. You may find a proper removal procedure.

    Best practice is to clean the virus first, then do any service pack and security updates.

    Try removing the registry keys manually. Start - Run - regedit - press Enter
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run\Windows Network Data Management System Service (Trojan.Downloader) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run\Spooler SubSystem App (Backdoor.Bot) -> Quarantined and deleted successfully.

    Install 30 day trial for Eset NOD32, update it, then run scan. Also try running it in Safe Mode (hint: as soon as computer is turned on, tap your F8 key several times).
  • "My debit card was scammed last week. I'm sure this virus has something to do with it"

    How would that happen?
  • hi johnnytee
    download http://free.antivirus.com/hijackthis/ then
    ask 1 of the techi guy to have a look at your log
    dont drink and drive:beer: :beer:
    come on the toon!!
  • You need to run a full scan of Malwarebytes. After you updated it, you only ran a quick scan! So update again, and run a full scan!
    Northern Ireland club member No 382 :j
  • Did you remember to disable the system restore, BEFORE running the scans?

    If not when you reboot it will restore the infection.
  • try it with safe mode option.
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Run a FULL malwarebytes scan
    Otherwise it stays in the restore points etc
    :idea:
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