📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

E.on online account problem - possible ID theft

Options
I've had a phone call from E.on saying that as I tried to log into my online account recently, they have to inform me that due to a technical problem at their end, other customers may have been able to see my account. This may include my name & address, last bill and last payment details, but should not include bank info :mad: They are apparently investigating.

They encourage you to go paperless and manage your account online. If they can't keep my details safe I will be going elsewhere. If my ID is now stolen due to this problem can I take action against E.on for not protecting my details appropriately?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.1K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244.1K Work, Benefits & Business
  • 599.1K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.