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Anyone else have a problem with Mark Warner customer services?
Counting_Pennies_2
Posts: 3,979 Forumite
Has anyone else experienced problems with Mark Warner customer services and if so how have you got round it.
They have made an error in my holiday booking, I travel next week, I have had email communication with the company, they have said they will investigate and come back, but no one will come back to me. I keep phoning and emailing, and it is very frustrating.
The holiday is still going ahead, the problem is with the accommodation, which I have requested be sorted, as it was the whole reason we booked the holiday was for that specific accommodation. They are hiding behind a two week report deadline, and it is getting very jobs worth.
They have made an error in my holiday booking, I travel next week, I have had email communication with the company, they have said they will investigate and come back, but no one will come back to me. I keep phoning and emailing, and it is very frustrating.
The holiday is still going ahead, the problem is with the accommodation, which I have requested be sorted, as it was the whole reason we booked the holiday was for that specific accommodation. They are hiding behind a two week report deadline, and it is getting very jobs worth.
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