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just had a phone call :-((

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Comments

  • Mme.Hibou
    Mme.Hibou Posts: 1,667 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    A lot of companies will honour the price that has been stated on the ticket/website - wherever, this is done as a goodwill gesture. Given the price was quite a significant difference, they've obviously decided to say no.
    ,___,
    (oVo)
    /)vvv)
    /m m
  • rene2b
    rene2b Posts: 827 Forumite
    ill never order nothing is a double negative. It means you will buy something....

    Its irritating, but you should be able to understand that humans make errors and clearly this is one of them. They gave u the option to pay the extra or to have a refund. You selected refund, there shouldn't be a problem really.

    dont think you would be saying this if it happened to u...
    and no they didnt gave a option on a refund read the posts first befor replying
    thanks:rolleyes:
  • emlou2009
    emlou2009 Posts: 4,016 Forumite
    well look at it this way, it was clearly a mistake, that was obvious from the outset, and its not like you've lost anything :confused:
    Mummy to
    DS (born March 2009)

    DD (born January 2012)
  • shellsuit
    shellsuit Posts: 24,749 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    You do lose out if they can't do a refund there and then and make you ring a number (chargeable!) for the refund.
    Tank fly boss walk jam nitty gritty...
  • rene2b
    rene2b Posts: 827 Forumite
    and now tesco are now saying i have to get a refund from the supplier as they got the money GGrrrrrr!
    so ya ive lost £15
  • shellsuit
    shellsuit Posts: 24,749 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    rene2b wrote: »
    and now tesco are now saying i have to get a refund from the supplier as they got the money GGrrrrrr!
    so ya ive lost £15

    What the hell?? You bought through Tesco, so they should refund you!

    I wouldn't be having that at all! :mad:
    Tank fly boss walk jam nitty gritty...
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