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Is is against any eBay rules to request a strike to be removed if FVFs are paid?

As per the title really, someone bought something, I issued a strike, they're moaning. They've now asked if I can remove the strike and they pay the FVF's, I've no intention of doing this but wonder if it's against any rules for which I can report? Simply because they've replied to the dispute and I'd rather like to avoid a negative...

Thanks
Baby Boy arrived March 25th 2010 - 17 days late & 8lb 10oz :j

Comments

  • RFW
    RFW Posts: 10,432 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Its actually an option to close the dispute ("buyer has paid fees" or something like that), so in the rules rather than against them!
    .
  • gymfiend
    gymfiend Posts: 1,296 Forumite
    Oooh where's that option? I couldn't see it when dispute was open...only 'buyer has paid for item', 'buyer is returning item' or 'unpaid strike'...
    Baby Boy arrived March 25th 2010 - 17 days late & 8lb 10oz :j
  • soolin
    soolin Posts: 74,460 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If a strike has been issued then you cannot be forced to remove it nor can the buyer do anything official if he tries to pay FVFs.

    If a buyer pays anything after the strike just refund it in full. Many buyers don't realise how serious a strike is, they let them happen then find they can't bid on anything else and panuc and try and get some strikes removed.

    Ignore buyer.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • gymfiend
    gymfiend Posts: 1,296 Forumite
    I get that I can leave it Soolin my only concern is that I don't comply they can use negative feedback to back me into a corner, have emailed eBay but they're yet to get back to me. So if they pay the FVF's and I remove the strike - this is within eBay rules? I was hoping otherwise so if they try the neg card I could get eBay to remove it. Eurgh.
    Baby Boy arrived March 25th 2010 - 17 days late & 8lb 10oz :j
  • soolin
    soolin Posts: 74,460 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    gymfiend wrote: »
    I get that I can leave it Soolin my only concern is that I don't comply they can use negative feedback to back me into a corner, have emailed eBay but they're yet to get back to me. So if they pay the FVF's and I remove the strike - this is within eBay rules? I was hoping otherwise so if they try the neg card I could get eBay to remove it. Eurgh.

    They can leave a neg whatever they do if they responded formally to the dispute before it was closed.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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