Jewllery Thieft From Van

WEEZE210_2

Not sure if this is in the right place, so please move if neccasary.
I have a white gold wedding ring, engagement and eternity rings. White gold needs re-coating occasionally. I was also given a piece of my dads wedding ring made into a pendant when he died 4 1/2 years ago. The pendant is yellow gold which I don't wear. A jewellers told me that I could have it coated so that it was white gold. Brilliant I thought I was so looking forward to wearing it! Took my wedding ring and dads pendant to a well known jewellers and they said yes they could do it for me and both items would be ready for collection on the 11th September. Got a phone call from the jewellers yesterday morning to say that both my items were on a van that got stolen! Upset is not the word! I couldn't speak so the lady said she would phone back at 3.30. she didn't phone so I phoned them at 5.15, all they know is the van was stolen and they can replace my weeding ring and give me the £200 they valued my pendant at for insurance. They did give me customer services phone number, but they didn't even know a van had been stolen. they are however going to look into it and phone me back in a couple of days.
I am so upset, my to most precious items have both gone and in my mind can never be replaced!

carolan78

Hello I didn't want to read and run, unfortunately I have no advice for you but wanted to send you some hugs. Hopefully someone will be along shortly to offer you advice xx

pulliptears

I'm so sorry! What an awful thing to happen.

May I suggest you post down on the Vent forum as someone there will be able to advise you of your rights

Mely

I sorry i dont know what advice to give. Im so sorry for you ((((hugs)))) xxxx