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BT Wiring going into NTL BOX?

I currently have a BT line & thinking of switching to Virgin. I notice that the BT cabling inside the house is going into a NTL white box. When I moved in I had a new BT line install. I remember the installer mentioning that he would run the Bt white cable into the NTL white Box as "they do it all the time" In fairness he did not charge me for the install.;)

I'm a little concerned that he might have done something 'dodgy' & Virgin would not be best pleased. This is preventing me from getting Virgin phone/Broadband etc.

Thanks
john

Comments

  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi John, can you send me a PM and I will have a look at this for you.
    Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • John, virgin tv & BB comes off the same 'cable' connection through the wall. So you split it off the tv coax.

    Unsure about the telephone cable, but im sure that if you get virgin installed, they would put a clean install in as its faster than finding faults etc.
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