We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Alliance & Leicester - Death of dad and Bank charges

My dad died within the last two weeks. A Standing Order went out of my account during this time. I had not been able to put money into my account to cover it. Got a letter a few days ago saying that they were charging a standard fee and £5 for every day that the account was minus zero. Called them to explain what happened and they wouldn't delete the charges. They are a disgrace.

Comments

  • topyam wrote: »
    My dad died within the last two weeks. A Standing Order went out of my account during this time. I had not been able to put money into my account to cover it. Got a letter a few days ago saying that they were charging a standard fee and £5 for every day that the account was minus zero. Called them to explain what happened and they wouldn't delete the charges. They are a disgrace.
    Condolences to yourself. Did you cancel the standing order as well?
    I would write to their head office about this one and explain the circumstances because I do think that they may refund on this occasion as clearly there are exceptional circumstances.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • topyam
    topyam Posts: 483 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    No didn't get round to cancelling the standing order.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 355.2K Banking & Borrowing
  • 254.7K Reduce Debt & Boost Income
  • 455.8K Spending & Discounts
  • 247.9K Work, Benefits & Business
  • 605K Mortgages, Homes & Bills
  • 178.8K Life & Family
  • 262.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.