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Itmem sent to buyer paypal reversed payment

I would like some advise what to do about this buyer, i sold a item to this buyer on the 24th august, he paid through paypal, i sent the item off the nxt couple of days and i have just noticed that paypal have reversed the payment as there wasent money in hes bank account, i have just spoke to paypal about this and they said i have to wait and see if the buyer pays, and get in contact with ebay, well i have reciepts as i always post recorded delivery what should i do, i have contacted the buyer and nothing please i need some advice Thankyou
Won 2010: Butlins 5 day Break and £250, 1 yr Virgin Active membership, Meal for 10 at Best Parties Ever, skyline 2011 dvd.

Surveys Tescos Home Panel,Boots,cint sample,Unex Royal Mail,Crowdolody,Valued opinions,Ayton,Buzz,Ayton,Consumer Pulse,Royal Mail Posting, pigsback.
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Comments

  • custardy
    custardy Posts: 38,365
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite
    edited 6 September 2009 at 12:03PM
    livelyred wrote: »
    I would like some advise what to do about this buyer, i sold a item to this buyer on the 24th august, he paid through paypal, i sent the item off the nxt couple of days and i have just noticed that paypal have reversed the payment as there wasent money in hes bank account, i have just spoke to paypal about this and they said i have to wait and see if the buyer pays, and get in contact with ebay, well i have reciepts as i always post recorded delivery what should i do, i have contacted the buyer and nothing please i need some advice Thankyou

    did you send it to the paypal address?
    was it confirmed?
    what was the 'seller protection' status of the payment? https://www.paypal-marketing.co.uk/safetyadvice/SellerProtectionOnEbay.aspx
  • livelyred
    livelyred Posts: 2,367 Forumite
    custardy wrote: »
    did you send it to the paypal address?
    was it confirmed?
    what was the 'seller protection' status of the payment? https://www.paypal-marketing.co.uk/safetyadvice/SellerProtectionOnEbay.aspx
    Yes to all your questions ?
    Won 2010: Butlins 5 day Break and £250, 1 yr Virgin Active membership, Meal for 10 at Best Parties Ever, skyline 2011 dvd.

    Surveys Tescos Home Panel,Boots,cint sample,Unex Royal Mail,Crowdolody,Valued opinions,Ayton,Buzz,Ayton,Consumer Pulse,Royal Mail Posting, pigsback.
  • Leopard
    Leopard Posts: 1,786 Forumite

    Initiate the "Dispute" procedure (online) at eBay/PayPal.

    Don't laugh at banana republics. :rotfl:

    As a result of how you voted in the last three General Elections,
    you'd now be better off living in one.

  • davester
    davester Posts: 4,079
    Part of the Furniture Combo Breaker
    Forumite
    I am interested in this, can I ask what you sold?
    Survey earnings total 2009 £417, 2010 £875, 2011 £574
  • livelyred
    livelyred Posts: 2,367 Forumite
    Leopard wrote: »

    Initiate the "Dispute" procedure (online) at eBay/PayPal.
    I have opened a dispute with ebay u cant with paypal thou as im the seller ? By opening the dispute with ebay what will happened as i have already sent the item, will i get my money back ?
    Won 2010: Butlins 5 day Break and £250, 1 yr Virgin Active membership, Meal for 10 at Best Parties Ever, skyline 2011 dvd.

    Surveys Tescos Home Panel,Boots,cint sample,Unex Royal Mail,Crowdolody,Valued opinions,Ayton,Buzz,Ayton,Consumer Pulse,Royal Mail Posting, pigsback.
  • Leopard
    Leopard Posts: 1,786 Forumite

    Not if the buyer hasn't got any money.

    It's important to initiate the dispute procedure because it takes a long time for eBay's wheels to grind (except when it's pursuing money owed to eBay :cool: ).

    Don't laugh at banana republics. :rotfl:

    As a result of how you voted in the last three General Elections,
    you'd now be better off living in one.

  • buglawton
    buglawton Posts: 9,246
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite
    in your Paypal account, does it show 'seller protection' on this transaction?
  • pcombo
    pcombo Posts: 3,429 Forumite
    they will limit ur account then they wont wanna do business with u in the end lol.
  • livelyred
    livelyred Posts: 2,367 Forumite
    Leopard wrote: »

    Not if the buyer hasn't got any money.

    It's important to initiate the dispute procedure because it takes a long time for eBay's wheels to grind (except when it's pursuing money owed to eBay :cool: ).
    How do i do this have you the link, im nor sure where to look on paypal ?
    Won 2010: Butlins 5 day Break and £250, 1 yr Virgin Active membership, Meal for 10 at Best Parties Ever, skyline 2011 dvd.

    Surveys Tescos Home Panel,Boots,cint sample,Unex Royal Mail,Crowdolody,Valued opinions,Ayton,Buzz,Ayton,Consumer Pulse,Royal Mail Posting, pigsback.
  • livelyred
    livelyred Posts: 2,367 Forumite
    buglawton wrote: »
    in your Paypal account, does it show 'seller protection' on this transaction?
    Where would it say this ?
    Won 2010: Butlins 5 day Break and £250, 1 yr Virgin Active membership, Meal for 10 at Best Parties Ever, skyline 2011 dvd.

    Surveys Tescos Home Panel,Boots,cint sample,Unex Royal Mail,Crowdolody,Valued opinions,Ayton,Buzz,Ayton,Consumer Pulse,Royal Mail Posting, pigsback.
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