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Can Credit Expert check be wrong?
Keara31
Posts: 2 Newbie
Hello Im a newby and this is my first post begging for help.
My boyfriend has always admitted to being a bit silly with loans and credit card when he was younger, so when we saw the free trial for credit expert he decided to give it a go.
He was very surprised to find that there was a Barclays credit card in his name for £850 :eek:.
He contacted Barclays right away, he gave them all his details including his old address (parents) before we moved in together. They confirmed that they DID NOT have any record of him owing them any money :j.
The next month he got a statement from them showing that he owed them £850. Again he called them and was told he defo did not.
We have been going backward and forward with them for nearly a year and we keep getting demand letters, debt collectors and statements all showing that he owes it.
Everytime we get one we ring barclays and are told the same thing NOTHING OWED and they promise to send a letter confirming it, but no matter how many times they promise to have sent it, we never get the letter.
Now credit expert are showing that the amount keeps going up because of none payment charges and it is about to go into default.
Can anyone help !!!!
My boyfriend has always admitted to being a bit silly with loans and credit card when he was younger, so when we saw the free trial for credit expert he decided to give it a go.
He was very surprised to find that there was a Barclays credit card in his name for £850 :eek:.
He contacted Barclays right away, he gave them all his details including his old address (parents) before we moved in together. They confirmed that they DID NOT have any record of him owing them any money :j.
The next month he got a statement from them showing that he owed them £850. Again he called them and was told he defo did not.
We have been going backward and forward with them for nearly a year and we keep getting demand letters, debt collectors and statements all showing that he owes it.
Everytime we get one we ring barclays and are told the same thing NOTHING OWED and they promise to send a letter confirming it, but no matter how many times they promise to have sent it, we never get the letter.
Now credit expert are showing that the amount keeps going up because of none payment charges and it is about to go into default.
Can anyone help !!!!
0
Comments
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The next month he got a statement from them showing that he owed them £850. Again he called them and was told he defo did not.
As Experian et al record information given to them from the financial bodies like Barclays in your example, then it's not Credit Expert that are necessarily wrong - it's the organisation giving them the information.
I think your boyfriend need to write formally to Barclays (not e-mail) and raise a complaint and then, if necessary and he exhausts their complaints procedure, I would be contacting the Financial Ombudsman Service (must follow Barclays procedure first though).
http://www.financial-ombudsman.org.uk/"Part P" is not, and has never been, an accredited electrical qualification. It is a Building Regulation. No one can be "Part P qualified."
Forum posts are not legal advice; are for educational and discussion purposes only, and are not a substitute for proper consultation with a competent, qualified advisor.0 -
Cheers Justicia
I have just sent off our 3rd letter recorded delivery to Barclays, but still no answer as of yet.
Cheers for the link, I will give it a bit longer to see if they reply then defo giving these guys a call.
Thanks again0
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