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Aqua charges

Hi all just need some help. Recieved a letter back from aqua saying there not refunding my charges, as it is in my terms and conditions, what is my next step now please help.....

Comments

  • KROLS
    KROLS Posts: 12 Forumite
    Please provide more information like what excatly you got from them, and when you paid them and for what, and how.
  • marc1610 wrote: »
    Hi all just need some help. Recieved a letter back from aqua saying there not refunding my charges, as it is in my terms and conditions, what is my next step now please help.....
    Were these the charges for overlimit fees? late fees?

    I would send letter 2 if you haven't already.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
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