BT Issues contact numbers and email

lillies7779

I have been having horrendous issues with BT for two years now, They keep demanding money even though i have not had a BT account for a long time and No one in customer services can help.:mad:

I have been emailing every name I can find in senior management and I have got a couple of automated replies stating they are out of the office....this at lest proves they do exist. Anyway here are a couple of names and contact details that i have confirmed (although i am not sure of the dept they work in)

[EMAIL="john.7.williams@bt.com"]john.7.williams@bt.com[/EMAIL]
[EMAIL="vickie.saunders@bt.com"]vickie.saunders@bt.com[/EMAIL] who's direct number is 0131 448 5027 mon-fr1 8-4 pm
[EMAIL="ian.livingston@bt.com"]ian.livingston@bt.com[/EMAIL]

I will keep you posted as to any success.
Good Luck

BT_company_representative

Hi Lillies7779,

Did you manage to get this matter resolved? If you would like to send me a PM including the account number which is on the bills you have been receiving I will try my upmost to get to the bottom of this issue.

I'll look forward to hearing from you soon,

All the best,

Robbie

lillies7779

I got response fro Ian livingston who told me that he was passing my complaint on and also from john williams whos assistant (i think) called me the next day and is now looking in to all the numerous and various problems.

Success !!!!!
lets hope they come up with something