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E-On letter telling me that they want to fit a new meter.

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tomstickland
tomstickland Posts: 19,538 Forumite
10,000 Posts Combo Breaker
All seems reasonable, I guess that they are contracted to do it.
I've used NPower, British Gas and Scottish Power as my suppliers over the last few years.

Why have Eon addressed the letter to "miss ***** ****
* or the current occupier"? Is it because it's nothing to do with my current supplier?
Happy chappy

Comments

  • Vestra
    Vestra Posts: 856 Forumite
    Because your meter operator does not always have up to date records of who the current occupier is.
  • Viper_7
    Viper_7 Posts: 1,220 Forumite
    I has similar when my meter was changed.
    As this was a new build I was the first occupier, so the only name on the books so to speak, but it was still addressed "to the occupier"
    Was just the mandatory meter change
  • eslick
    eslick Posts: 2,062 Forumite
    Part of the Furniture Combo Breaker
    we had this a few years ago, think the letter came from the original local supplier and doesnt matter who you are with now
  • You'll probably find that the database used for meter changes is'nt as up to date as the billing one....bearing in mind that it could have been 20 years plus since the meter was last recertified. Happens quite regularly, make sure you get the person doing the job to update the info.
  • All seems reasonable, I guess that they are contracted to do it.
    I've used NPower, British Gas and Scottish Power as my suppliers over the last few years.

    Why have Eon addressed the letter to "miss ***** ****
    * or the current occupier"? Is it because it's nothing to do with my current supplier?

    Hi tomstickland

    Already some good advice on here. Certainly sounds like a statutory meter change.

    If we are the distributor for your area we will be responsible for the meter. Therefore, once it approaches the end of the manufacturer's guarantee we will contact you to arrange a replacement.

    Sorry we have not addressed the letter correctly. As other posters have said, our records are probably out of date. As dunloadin says, ask the engineer to update the info we hold.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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