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Powergen being naughty again

Mark-W_2
Mark-W_2 Posts: 100 Forumite
i got my original bill for 24/01/06 to 14/04/2006 with correct "Actual" meter readings, but wrong tariff and no discount :(

so complained and got the discount and the new tariff applied and the bill recalculated :D

now looking at the bill they have altered my meter readings to random numbers so that i "used" more after the 31/03/2006 price rise.

and therefore charged me more!!

is this fraud?

Comments

  • Hillfly
    Hillfly Posts: 672 Forumite
    Part of the Furniture Combo Breaker
    I would call them back, explain the situation and ask them to recalculate your bill using the figures on your first bill.

    If they say they can't they are lying because the readings must already be on your account and you have prrof because they sent you a bill with actual readings on it.
    Fortune's always hiding, I've looked everywhere......
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