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is there a way to stop BT

is there a way to stop BT making endless calls to "OFFER" me amazing deals that i dont want ?
I have my phone line from them but pay for internet and get free evening and weekend calls elsewhere, and i am quite happy, i have told BT till i am blue in the face i am not interested and asked them politely to stop and if i want to change or get anything from them then i will call them.
But their calls are getting to be a pain, what part of I am not interested do they not understand ?

Comments

  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    edited 2 September 2009 at 9:09PM
    I'd send them a message to that effect using THIS FORM every time it happens.

    If the calls continue after 2 messages, change the wording on the third to include the word 'harassment' and, if it still continues, advise them you will report the harassment to the police next time.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • Heinz wrote: »
    I'd send them a message to that effect using THIS FORM every time it happens.


    thanks so much for the reply and the link
    it is very much appreciated
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    Hi misty blue, I would follow what Heinz has suggested and you could also try registering with the telephone preference scheme free of charge using the following link.. https://www.tpsonline.org.uk Thanks Natasha BT Support
    Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    misty blue, to follow on from previous post if you wish me to register you on the TPS I can do this for you if you just PM me your details.. Thanks Natasha
    Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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