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Payment using overdraft CONSUMER CREDIT ACT

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Comments

  • I have good news!

    Checked my balance the other day and there's a refund there, which came from the dispute I raised through the bank.

    On my statement it says

    SWITCH ********
    HSBC Refund

    So this looks like the bank's given me the money and not the company. Is this how it usually works? The bank did say that the company can object to this refund and the amount will be debited again, but that the bank would contact me to warn me that my account was to be debited (incase I had no money in there)

    All this has happened without me sending the letter about the CCA!

    I'll have to wait and see if it disappears from my balance.

    I don't know if I should speak to the company or not. They are completely useless so I don't think I'll bother.
    £2 Savers Club 2014 #74 - £484
  • Leave well alone - you have got what you wanted ie a refund.
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