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Warning - Saga sharp practice

John_Stone · 2009-09-02 14:51:53

Warning - Saga sharp practice I recently let my Saga home insurance lapse as the premium had risen considerably and changed to another company at just over one third the cost. I was surprised to receive a letter from Saga demanding £634.43 as the 'balance owing for cancellation of this policy". I phoned Saga and the person…

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dunstonh Posts: 119,617 Forumite

24 December 2009 at 12:20PM

The sum demanded was virtually the balance of the year's insurance. Total premium about £129, already paid about £66, cancellation charge £53+

It is unlikely that the cancellation charge was £53. More likely that the £53 is made up of a balancing payment (as you were paying monthly) and a cancellation charge.

After a month's wait, I have just received a phone call stating that they have reviewed my case and they are waiving the charge. RESULT!:j

You got lucky as its currently cheaper to pay to get rid of your complaint than it is to point out your error.

I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.

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