new inspiron, keyboard proplem

mikeouk

I bought an inspiron 1545 about a month ago from dell outlet. Im having a weird problem with it. When I try to type directly on the net, such as here, its a nightmare, I have to hit the buttons 3 or 4 times before it works, and I get to the end of what ive written and theres letters missing and no spaces where there should be. However, if I type into notebook or office or word its fine, so now I have to do that, then copy and paste. Its very annoying and obviously not a problem with the actual keyboard. Is this an easy fix or should I send it back to dell?

[Deleted User]

What browser are you trying to type into?

mikeouk

anewhope wrote: »

What browser are you trying to type into?

Its windows explorer but not sure what version, the laptop is only a few weeks old though

TEDDYRUKSPIN

Unlikely to be your machine. Will be the browser you are using.

Screen for a virus, trojan or worm! Use a decent antivirus software.

[Deleted User]

mikeouk wrote: »

Its windows explorer but not sure what version, the laptop is only a few weeks old though

What security software do you have installed?

Try running IE without any add ons;

Start > All Programs > Accessories > System Tools and then you should see a shortcut for Internet Explorer (No Add-ons).

Does that make any difference?

mikeouk

anewhope wrote: »

What security software do you have installed?

Try running IE without any add ons;

Start > All Programs > Accessories > System Tools and then you should see a shortcut for Internet Explorer (No Add-ons).

Does that make any difference?

ive done that and this is the result without looking at the screen to see what im typing,,,,,,yay,,now im looking and its fine,,,,ok, so it must be an add on ive got running,,,question is,,which one?

mikeouk

could it be skype?i downloaded that last week and when i think about it,thats when i started having problems

[Deleted User]

mikeouk wrote: »

ive done that and this is the result without looking at the screen to see what im typing,,,,,,yay,,now im looking and its fine,,,,ok, so it must be an add on ive got running,,,question is,,which one?

From within Internet Explorer, go to Tools > Manage Add-ons

You should now see a list of all of the add-ons that are installed.

I'd start at the top of the list and take one individual add-on that is enabled at a time and disable it. Restart Internet Explorer and see if by doing so the problem has been rectified. If so, you should look for an update for the add-on or decide whether or not you want to use it anyway.

If it doesn't, enable the one you previously disabled and continue down the list to the next.