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who cancels bids ?

hi, a bit if advice needed please, i have an item finishing later today, the winning bidder has been bidding on it for the last 6 days & has decided this morning that they dont want it anymore. they have asked me to cancel all their bids but i have never had this before. do i cancel them or do they have to retract their own bids?
just when you think things are going well!!!!!:confused:

Comments

  • Abbafan1972
    Abbafan1972 Posts: 7,215 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Either one of you can cancel the bids.

    Have a look at This page There is a link on the page to cancel bids.
    Striving to clear the mortgage before it finishes in Dec 2028 - amount currently owed - £10,153.44
  • thanks for your help will do that now .
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    To be correct, it should be you, not them, that cancels them.
    Bidders are only allowed to retract bids due to a couple of very specific reasons, and this one doesn't meet the criteria.
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
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