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SAAS nightmare

A word of warning to anyone emailing info to SAAS. Don't!
I emailed them my tax credit form 4 weeks ago, at their request, received an email confirming receipt within 24 hours. All good I thought. I phoned them today after not hearing a thing, they have no record of it, so it looks like my support won't be in on time for starting Uni. As a single mum I am not amused.
Bureaucracy will be the end of me! :mad:
Come ride with me, through the veins of history...
I'll show you how God falls asleep on the job.
~Matthew Bellamy.

Comments

  • JanineB
    JanineB Posts: 191 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I emailed them last month asking them what the proceedure is for repeating study. Im going back to uni in 3 weeks. I defualted 2 years running in 4th year 2006/07 and 2007/08 due to ill health and wonder what I can be paid if anything / may need to pay back.

    Still got no reply!!!!! Im actually scared to call though incase they tell me i owe then thousands or something! Im aware I will need to pay my tuition fees this year and pay back my bursary for last year but that I should get a loan and travel expenses.

    Sick of waiting though!
  • You will probably get a reply around November time. E-mailing SAAS at this time of year is pointless, and phoning them is not much better.
  • JanineB
    JanineB Posts: 191 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Maybe I should just apply then and see what happens?
This discussion has been closed.
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