We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
BT overcharging - sorted then a new bill!

bobiccfc
Posts: 1 Newbie
in Phones & TV
once BT unilaterally robbed my account of double the monthly rental due to their 'cashcow' change to their billing system. I complained and thought that we had resolved it, which wasn't easy given that i had to be on hold during several calls for over 2 hours. Today i find out that my final bill - instead of confirming the refund now includes the dreaded cancellation charge. I do not intend to accept this - any tips anyone?
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 348.6K Banking & Borrowing
- 252.3K Reduce Debt & Boost Income
- 452.5K Spending & Discounts
- 241.3K Work, Benefits & Business
- 617.8K Mortgages, Homes & Bills
- 175.8K Life & Family
- 254.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 15.1K Coronavirus Support Boards