Not received item - what do I do?

maybebaby80

Hi all

Quick question, have used ebay for years but not had this problem till now!

Bought some aftershave from a US seller as a buy it now a month ago. Never received it, emailed the guy and he apologies and said he would send another one asap on express delivery (seemed nice!). This has still not been received. I have emailed the seller loads and now he is not replying.

I am not sure what I do?

Thanks!

cyberbob

Open an item not received dispute in paypal now as you only have 45 days after the sale to do this (your getting close to this). Escalate immediately to a full charge-back. So as long as he cant prove delivery which he wont you'll get refunded

continualdiamond

Check at your local sorting office, cannot say this enough now after today when i decided to check at mine (recommended by a seller as 12 days had passed and still not got my item)

Not only was my item at the sorting office, but so were another 4 items that hadn't even tried to be delivered as i didn't have one of those 'sorry you were out cards' from royal mail.

The person at the desk couldn't apologise enough and couldn't explain why 5 parcels were sitting on a shelf and not even attempted to be delivered.