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Amazon selling - im banned

I tried to set up a seller account last night but today got a email to says its been closed as its connected to a previous seller which is suspened from selling on amazon.

How do I find out what this is and what Ive done and resolve it?
Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.

Comments

  • soolin
    soolin Posts: 75,002 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Goodness, this isn't your month is it?

    I suppose the first question has to be have you or your OH ever used Amazon before..if not what about other family members.

    If none of that checks out could it be your address..do a credit search to see if anything is recorded against the postal address rather than the occupier.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • cyberbob
    cyberbob Posts: 9,480 Forumite
    1,000 Posts Combo Breaker
    Your really not having a good time are you. Soolins advice is spot on
  • emweaver
    emweaver Posts: 8,419 Forumite
    no im not lol, ive used amazon before to sell a few things before xmas but have used it for buying for years. OH doesnt have an amazon account and there is nobody else living here thats old enough to use the pc
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
  • soolin
    soolin Posts: 75,002 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    emweaver wrote: »
    no im not lol, ive used amazon before to sell a few things before xmas but have used it for buying for years. OH doesnt have an amazon account and there is nobody else living here thats old enough to use the pc

    OK, so you already had a selling account and you were trying to set up a new one?

    That's enough for an Amazon ban I'm afraid, only one selling account per person otherwise they think bad things are happening and ban you.

    Assuming your original account was absolutely fine, no issues, no negs and no A-Z claims, throw yourself on their mercy promise never to breach their rules again and ask them to unblock the original one and delete the new one.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • emweaver
    emweaver Posts: 8,419 Forumite
    How do I do this?

    I wasnt aware you could only have one account
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
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