paypal query

mintymoneysaver

Somebody with only a 2 feedback bought an item off me on ebay for £7.It showed up twice on my paypal acct. so I emailed them and said if they let me know their e mail I would refund them.
However paypal took 44p in fees, so I have offered to refund her £6.78, and split the 44p loss with her.Does this sound fair? Or is there any other way I could have refunded her money without making a loss myself?

milliejon

Just click on one of the payments. At the bottom of the page you should get a refund link. click this and you can refund and paypal will take off the charge from your account.

She'll get all her overpayment back and you will only be charged for the first payment.

shellsuit

Just click refund on the payment - neither of you will lose out or gain anything extra.

If you refund someones Paypal payment, the fee charge reverses, so you don't pay the fees and the sender of the payment receives their payment back in full.

mintymoneysaver

Lovely, all sorted now! Thankyou both, very handy to know for the future!

angelcake

I had paid someone twice and she refunded me but just sent the money back so I got charged too! i told her I would do a refund and told her to do the same etc ...we still ended up getting charged! I was in a right muddle! didn't want paypal to have the money but just left it in the end!