my computer keeps switching off???

happychikadee

Hi,
I was wondering if anyone could help me.. My computer keeps switching off and when it comes back on I have this message.......



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 50
BCP1: FF63F56A
BCP2: 00000000
BCP3: 81A4608D
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

I have malwarebytes anti malware installed and that hasnt stopped it from happening. Does anyone have any idea of whats wrong?

-TangleFoot-

Does it still happen if you boot into Safe Mode?

amcluesent

>Does anyone have any idea of whats wrong?<

Overheating, if a fan is poor
Duff memory
Underpowered PSU or failing PSU causing a voltage droop

marrittm

Could be as mentioned above but for the memory you could download a free memtest tool and that will check your memory for you the one I use is http://www.memtest.org/
just scroll down to bottom half of page and download version 2.11download – precompiled bootable ISO (.zip) which would probably be best option as not many people have floppy’s now. Once down loaded use something like CDburnerXP to make a ISO bootable disk.
http://download.cnet.com/CDBurnerXP/3000-2646_4-10409086.html?!!!!!mncol
one disk is done reboot pc and wait for memtest to finish if there are any faults it will tell you and then you know if its memory or not. (If you have more than 1 stick of RAM in pc then to make it bit simpler for yourself remove all but one stick and just test one at time).

i did have similar problem few months ago and it turner out to both PSU (power supply unit) and stick of ram.

P.S if it dous turn out to be RAM then use the the following site to scan PC and will tell you what RAM you need to install
http://www.crucial.com/uk/?click=true

''try to google some of the codes of info from blue screen first of all if not already done so''

-TangleFoot-

marrittm wrote: »

...you could download a free memtest tool...

Not necessary - Windows Vista has one built-in.

fuzzball172

Seen this quite a lot, does sound like RAM

Marrittm's suggestions are a good starting point. Make sure that you unplug the PC from the mains, turn on the PC to make sure you drain any residual power from the power supply. Earth yourself before touching any components inside the PC, touch a radiator or something similar, just don't walk too far after earthing as you will build up static again walking. Touch all RAM by te edges, try not to touch the chips and resistors etc...

marrittm

yes your correct tanglefoot vista does have one built in but if failed to pick up on faults in my RAM, but after memtest it found faults and my PC has been great since. but worth a try first.

SplanK

99 times out of 100, a stop message with the code 0X50 is memory related...

I wuld run the memtest software (very simple to do) and run it for a number of hours. If it reports any errors (usualy comes up as writing with a red background).

I would always run the software first without touching the RAM inside the computer - if it reports an error then

1. Remove one stick and re-run the test to see if the error comes back. If not - swap the ram sticks to ensure that the other stick has failed. Replace the failed stick

2. If you only have one stick in there - then replace the stick. If the machine is not that old - it could be worth upgrading with higher amounts of ram!