Internet Scam

angelicmary85

I've just found out that I've been scammed on the internet...I feel like such an idiot.

It's so unlike me to fall for something stupid but I'm trying to get a refund, don't hold out much hope though

Has anyone else been in this situation?

hot.chick

what situation???

We don't know how you were scammed - do hope u get it sorted though, maybe if you give some detail other people might be able to give some advice on how to fix it?

angelicmary85

Thanks for your reply.

I just meant has anyone else been scammed on the internet?

Basically I signed up for a free trial for something and got charged £75 for it. Company is unobtainable by phone and the automated response from the 'customer service department' email is that they don't offer support by email.

I know there must be lots of people out there duped out of more than £75 by other companies but I can't afford to just let it go.

Meepster

What site were you "scammed" by? Let me know and I'll take a look at it for you...

angelicmary85

It was a company called viv3 labs

http://forums.moneysavingexpert.com/showthread.html?t=1823427

Browntoa

lots of complaints

http://www.complaintsboard.com/bycompany/viv3-labs-a144452.html

angelicmary85

Browntoa wrote: »

lots of complaints

http://www.complaintsboard.com/bycompany/viv3-labs-a144452.html

I know, have been reading through some of them

Browntoa

seems to be contact phone numbers here

http://www.sitejabber.com/users/2bc9421499a9a74eabd7a574f05820f3

and they say they got their money back

angelicmary85

Browntoa wrote: »

seems to be contact phone numbers here

http://www.sitejabber.com/users/2bc9421499a9a74eabd7a574f05820f3

and they say they got their money back

Thank you Browntoa,

I've tried the 0808 number only cancel the accounts. they can't do anything as they are not working for the company and the 0203 number is strange... It's an automated voice that asks you leave your name and phone number and they say they'll call you back

Browntoa

get on to your bank , point out the thread I posted above if need be , tell them its an unauthorised charge and you dispute it

angelicmary85

Have been onto the bank, they are investigating but can take up to 2weeks to get back to me.