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Dogmatic - Poor Customer service
cyberbob
Posts: 9,480 Forumite
We bought a collar for our dog from Dogmatic after a week it was falling apart. We complained and they asked us to send the item back. We did. They have sent us a replacement but are refusing to refund the cost of us sending the collar back. Even though the fault was with there product.
They are now refusing to comminicate with us. I have heard of a few other people having problems with this compay. So I would avoid.
They are now refusing to comminicate with us. I have heard of a few other people having problems with this compay. So I would avoid.
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Poor Quality and Poor Service0
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