Volume prob on 2 unconnected TVs in house

hjb123

Hoping someone can shed some light on problem we are having at my Grans bungalow

She has two televisions, one in the lounge and one in her bedroom. The television in the lounge is on Freesat and the one in her bedroom is still just analogue (but its a digital ready tv)

She asked me to have a look at them earlier as the volume is acting odd on both televisions. I just cant get my head round it as dont see how this can be as they are as far as I know not connected?!

We have now got both televisions on top volumes and still they are only just able to be heard by myself - and my gran struggles to hear anything at all

Has anyone any ideas?

Thanks

totalsolutions

Mute button anywhere (unlikely come to think of it) Headphones enabled. Sound output set to hi-fi unit. Switch on back of TV set to external speakers.??

hjb123

totalsolutions wrote: »

Mute button anywhere (unlikely come to think of it) Headphones enabled. Sound output set to hi-fi unit. Switch on back of TV set to external speakers.??

thanks for these answers,

mute button Ive definately ruled out

the others I will have to check when I go to see her tomorrow

will take one of the televisions from our house to see if that works

its just puzzled us so much as the two televisions are practically unrelated

the other difference is that the television in the bedroom which is digital ready but still on analogue is a flat screen lcd tv whereas the one in the living room is on freesat and is one of the old style types with a big back?!

Taffybiker

Hotel mode? This will set a maximum volume level predetermined by the user/administrator - it could have been somehow activated.

hjb123

Taffybiker wrote: »

Hotel mode? This will set a maximum volume level predetermined by the user/administrator - it could have been somehow activated.

ooh, not heard of that one - how would I find out if thats the case? My gran lives alone so not sure how this could happen?

mr_fishbulb

What do they sound like if you plug in headphones? OK with them?

If so she could have been using them at a very loud volume and blown the speakers

hjb123

mr_fishbulb wrote: »

What do they sound like if you plug in headphones? OK with them?

Not tried that, will maybe try that tomorrow when I go to see her

mr_fishbulb wrote: »

If so she could have been using them at a very loud volume and blown the speakers

wonder if thats possible as she does use the volume very loud?



The other thing I just remembered is that the tv in the living room had Freesat installed through the digital help scheme for the elderly and includes 12 months aftercare, was only installed a month since so think may get in touch with them and see if they will come out?