We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

PPI Barclays Firstplus

I have informed Firstplus that Im not happy with PPI and told them I wanted to cancel. They sent me a letter saying they would refund £1240.08. However, it appears my monthly repayment has only decreased by £19. So today I rang and told them I was not happy with this as this PPi loan is still on top of my loan and Im still paying for this. So I informed them that they had mis sold this loan to me on grounds of when this loan was taken out at no point did they explain I would still pay for interest 3 years after they refund my £5K.
I have asked for the loan to be taken off, all payments plus interest to be refunded and 8% statutory interest to be paid to me also.
Im waiting for a response but Im going all the way with this as I did when I reclaimed my bank charges from HSBC!
Egg April 10 £6600 Jan £4678 now £0
Santander Jan £3414 April £3338
Virgin April£2643 Aug £3155 April £7109
Barclaycard Oct £1476 April £1287
So far paid off 17% of c.c. debt:T
«13

Comments

  • di3004
    di3004 Posts: 42,579 Forumite
    isy1011 wrote: »
    I have informed Firstplus that Im not happy with PPI and told them I wanted to cancel. They sent me a letter saying they would refund £1240.08. However, it appears my monthly repayment has only decreased by £19. So today I rang and told them I was not happy with this as this PPi loan is still on top of my loan and Im still paying for this. So I informed them that they had mis sold this loan to me on grounds of when this loan was taken out at no point did they explain I would still pay for interest 3 years after they refund my £5K.
    I have asked for the loan to be taken off, all payments plus interest to be refunded and 8% statutory interest to be paid to me also.
    Im waiting for a response but Im going all the way with this as I did when I reclaimed my bank charges from HSBC!


    Hi and welcome, and good luck with this.
    Any further problems, contact the financial ombudsman service (FOS)
    http://www.financial-ombudsman.org.uk/contact/index.html.

    Please keep us posted, cheers.;)
    The one and only "Dizzy Di" :D
  • marshallka
    marshallka Posts: 14,585 Forumite
    isy1011 wrote: »
    I have informed Firstplus that Im not happy with PPI and told them I wanted to cancel. They sent me a letter saying they would refund £1240.08. However, it appears my monthly repayment has only decreased by £19. So today I rang and told them I was not happy with this as this PPi loan is still on top of my loan and Im still paying for this. So I informed them that they had mis sold this loan to me on grounds of when this loan was taken out at no point did they explain I would still pay for interest 3 years after they refund my £5K.
    I have asked for the loan to be taken off, all payments plus interest to be refunded and 8% statutory interest to be paid to me also.
    Im waiting for a response but Im going all the way with this as I did when I reclaimed my bank charges from HSBC!
    You sound like you have good reasons for the missell here and I urge you not to be fobbed off by them with anything less than being put back into the position as if you never had the PPI and 8% statutory interest. Let us know how you go on.
  • isy1011
    isy1011 Posts: 513 Forumite
    Yes thats what I thought. At first the refund makes you think well thats all my payments so far but there is still a big chunk of money sat on top of the loan that I have and never will get the benefit off. Thanks.
    Egg April 10 £6600 Jan £4678 now £0
    Santander Jan £3414 April £3338
    Virgin April£2643 Aug £3155 April £7109
    Barclaycard Oct £1476 April £1287
    So far paid off 17% of c.c. debt:T
  • marshallka
    marshallka Posts: 14,585 Forumite
    isy1011 wrote: »
    Yes thats what I thought. At first the refund makes you think well thats all my payments so far but there is still a big chunk of money sat on top of the loan that I have and never will get the benefit off. Thanks.
    Even if you get the whole amount of your PPI back with the 5 year cashback policy it only pays you back the PPI and omits the interest on it that is actually charged over the WHOLE of the loan although only covers you for 5 years of it. A total rip off.
  • isy1011
    isy1011 Posts: 513 Forumite
    Yes thats why I think Ive got a good case for mis selling as no one at any point informed us of that.
    Egg April 10 £6600 Jan £4678 now £0
    Santander Jan £3414 April £3338
    Virgin April£2643 Aug £3155 April £7109
    Barclaycard Oct £1476 April £1287
    So far paid off 17% of c.c. debt:T
  • isy1011
    isy1011 Posts: 513 Forumite
    Following your advise I also sent a letter backing up my complaint via recorded delivery to Firstplus yesterday.
    Egg April 10 £6600 Jan £4678 now £0
    Santander Jan £3414 April £3338
    Virgin April£2643 Aug £3155 April £7109
    Barclaycard Oct £1476 April £1287
    So far paid off 17% of c.c. debt:T
  • isy1011
    isy1011 Posts: 513 Forumite
    Received a letter from Firstplus saying I will get a response by 24th Sept.
    Egg April 10 £6600 Jan £4678 now £0
    Santander Jan £3414 April £3338
    Virgin April£2643 Aug £3155 April £7109
    Barclaycard Oct £1476 April £1287
    So far paid off 17% of c.c. debt:T
  • di3004
    di3004 Posts: 42,579 Forumite
    isy1011 wrote: »
    Received a letter from Firstplus saying I will get a response by 24th Sept.

    Good luck with this isy.;)
    The one and only "Dizzy Di" :D
  • isy1011
    isy1011 Posts: 513 Forumite
    Could someone help me work out what kind of money I should be expecting? Have been paying £ 80.44 since June 08. Interest rate 7.59%
    Egg April 10 £6600 Jan £4678 now £0
    Santander Jan £3414 April £3338
    Virgin April£2643 Aug £3155 April £7109
    Barclaycard Oct £1476 April £1287
    So far paid off 17% of c.c. debt:T
  • di3004
    di3004 Posts: 42,579 Forumite
    isy1011 wrote: »
    Could someone help me work out what kind of money I should be expecting? Have been paying £ 80.44 since June 08. Interest rate 7.59%

    Hi isy.;)

    I've not got a clue about calculations sorry as I am useless with this, but hopefully someone will be along to have a look for you soon.

    Marshallka here is very good with workings out, maybe she will be along later.;)
    Good luck.
    The one and only "Dizzy Di" :D
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 600.9K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.