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halifax offer under financial hardship

hi, im new on her but have been looking for a while at the posts....i have 2 financial hardship claims at the moment, one with the rbos and one with halifax, the rbos claim is for approx 2000 and the halifax is 1200, i have received a letter from halifax today stating that i am in financial hardship and they are offering me £350 and 3 months suppression on my account so i basically wont get any charges for 3 months. On one hand i am pleased that they have recognised that i am in financial hardship but on the other hand i am quite disappointed with the offer, im not ungreatful but i have had 1200 of charges since aug last year and i feel that the offer is a bit low, i have just posted a letter off today saying that i am not satisfied with the offer and i have said that i will accept £1000. Give them 7 days to write back and threatened the ombudsman...ive vertually copied the letter on here! I thought that if i put that they may offer me somewhere inbetween!! i dont know if i have done the right thing now!! has anyone been in the same position?
with regards to my rbos account they have sent me a letter which im waiting to receive with a decision, so i will keep you posted...any advice or any past experiences that you can share would be great!
sorry for rambling xx

Comments

  • Orford
    Orford Posts: 2,199 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    They are unlikely to increase the offer, unless you can furnish some documentary evidence that any priority debt arrears are a lot greater. Accepting the offer means that you will not forego the remainder. Any balance will be paid on theoutcome of the OFT test case.
  • thanks orford fr your reply .... maybe i am just being greedy but i really need the money now and not after the test case, i supose i will get some kind of reply! i will let you know how it goes, sent it next day delivery today
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