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Help please! I cannot open any Word documents

Nenen
Nenen Posts: 2,379 Forumite
Part of the Furniture Combo Breaker
I am running Vista Pro and have used Office 2007 for about a year without any problems. Suddenly (for no reason I can fathom) I cannot open any Word documents (neither new documents nor existing ones). If I try to open a Word document the window opens as one expects but the little circle thingy just keeps spinning and the message at the top of the window says 'Microsoft Word (not responding)'. Publisher, Powerpoint and Excel are all working normally.

Can anyone help please?
“A journey is best measured in friends, not in miles.”
(Tim Cahill)

Comments

  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Can you open Word first from the programs menu, and then try opening a document from within Word?
    If not I would use your MS Office disk and do a custom install to reinstall just Word.
    No free lunch, and no free laptop ;)
  • Nenen
    Nenen Posts: 2,379 Forumite
    Part of the Furniture Combo Breaker
    macman wrote: »
    Can you open Word first from the programs menu, and then try opening a document from within Word?
    If not I would use your MS Office disk and do a custom install to reinstall just Word.

    Thanks for the quick reply. No I can't open Word from the programs menu - I just get the same 'not responding' message whatever way I try to open it. I will do as you suggest and try and reinstall Word - now I just need to find the disc. We moved house last week and are still in chaos surrounded by boxes! I assume reinstalling Word will not affect all my saved documents? Do I have to uninstall it first?
    “A journey is best measured in friends, not in miles.”
    (Tim Cahill)
  • -TangleFoot-
    -TangleFoot- Posts: 4,673 Forumite
    Part of the Furniture Combo Breaker
    Nenen wrote: »
    I assume reinstalling Word will not affect all my saved documents? Do I have to uninstall it first?
    Nope. You may not even need the disc - refer to this for details.
  • patman99
    patman99 Posts: 8,532 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Photogenic
    Nenen, if you can't find your MS office CD, then download & install Openoffice, it is really good at opening damaged office files.
    Never Knowingly Understood.

    Member #1 of £1,000 challenge - £13.74/ £1000 (that's 1.374%)

    3-6 month EF £0/£3600 (that's 0 days worth)

  • Nenen
    Nenen Posts: 2,379 Forumite
    Part of the Furniture Combo Breaker
    :beer: All fixed now! Thanks everyone. :beer:
    “A journey is best measured in friends, not in miles.”
    (Tim Cahill)
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