Welcome refer to auto credit finance

kevw666

Hi i wrote to wf to claim ppi and they have written back saying not down to them as auto credit finance sold the loan. I have now sent first template letter to them has any body had any dealings with them.

thanks

di3004

kevw666 wrote: »

Hi i wrote to wf to claim ppi and they have written back saying not down to them as auto credit finance sold the loan. I have now sent first template letter to them has any body had any dealings with them.

thanks

Hello there,;)

I believe there have been dealings with these, hopefully the ones that have experience with these will post up soon.

I would also enclose a copy of the letter you received from WF, this will confirm to them that you have already gone that direction, and also confirm its Auto Credit Finance that you contact, so that you get no come backs again, good luck.;)

kevw666

I did enclose a copy and sent it recorded on the 10 aug it was signed for on the 11 aug so just wait now i assume.
thanks

di3004

kevw666 wrote: »

I did enclose a copy and sent it recorded on the 10 aug it was signed for on the 11 aug so just wait now i assume.
thanks

Good one.....:T, you certainly know what your doing then, well done and fingers crossed for you.;)

petermb_2

I think that with all the nonesence going off around WF they are simply trying to bluff their way out of things. I have no doubt that the PPI will have been "sold" by WF.

kevw666

Hi

Just to bring you up to date i sent the first letter to auto credit finance with a copy of the letter from welcome finance pointing the finger at them.
The letter was signed for on 11/08/09 and i have had no response at all.

So now what do i do.

any help would be great.

kev

di3004

kevw666 wrote: »

Hi

Just to bring you up to date i sent the first letter to auto credit finance with a copy of the letter from welcome finance pointing the finger at them.
The letter was signed for on 11/08/09 and i have had no response at all.

So now what do i do.

any help would be great.

kev

Hi Kev

There are 2 choices here, you can ring the FOS to tell them your situation of being passed the buck, and ask is there anyway they can now write to WF on your behalf.
Or
You can write to WF yourself and enclose a letter from the other company (a copy) to show you have already tried this direction, and the letter confirms you write to WF.

Personally I would ring the FOS and ask if they can help you, good luck and please keep us posted.;)
http://www.financial-ombudsman.org.uk/contact/index.html

kevw666

Thank you again Di.

I have phoned the fos and a letter has gone to ACF today. wow they dont mess about do they.

Lets hope they respond to that.

di3004

kevw666 wrote: »

Thank you again Di.

I have phoned the fos and a letter has gone to ACF today. wow they dont mess about do they.

Lets hope they respond to that.

Hi Kev, brilliant, glad they are just getting on with this for you :T, please let us know when you hear, the FOS will take no messing from them, you will be fine, fingers crossed and your welcome, I had the companies wrong way round though didn't I lol, never mind, it will now be sorted with the FOS .;)

kateshanks

I Sent my first letter to welcome on 31st July to reclaim PPI from 2002, have recieved no response. Sent the secound letter with deadline of 25th september no response. I didnt send these recorded delivery though??!!
I have now informed the FOS in hope that they can help me ??agghhh

Does any one know hoe long it takes the FOS to let me know what action they will take if any??

In the Meantime we have had three payouts from Citl Financial :beer::T

marshallka

kateshanks wrote: »

I Sent my first letter to welcome on 31st July to reclaim PPI from 2002, have recieved no response. Sent the secound letter with deadline of 25th september no response. I didnt send these recorded delivery though??!!
I have now informed the FOS in hope that they can help me ??agghhh

Does any one know hoe long it takes the FOS to let me know what action they will take if any??

In the Meantime we have had three payouts from Citl Financial :beer::T

I would give it a few weeks at the FOS to see if the business accepts the complaint and its within FOS jurisdiction. You could try calling them too. You should be ok if it was sold after 14 Jan 2005 when all insurance was regulated or if Welcome were GISC members before that date.

Good luck