Problem with Talk Talk Query.

lemontree

I Emailed Talk Talk as I wanted info on the Free Broadband Package.
I asked if I could still use Alpha Telecom to call China as it costs only 2p per minute as opposed to TT 4p per minute. TT said that as this was a BT service I could not use Alpha. I called Alpha and they said Alpha (where you dial 1833 before the number could be used with any landline and it was not a BT Product.
Who is right?
Any experts out there who can tell me.
Thanks.

ginger_nuts

Talk Talk will block the use off override numbers if you are paying them your line rental . BT are the only company who have to let you use override numbers . This is why it is recommended keeping line rental with BT and using other providers for cps .

Dora_the_Explorer_5

See Martin Lewis's article in todays Guardian Money section. He writes that specialiest override providers can be used if you're signed up to TalkTalk.

lemontree

So does that mean I can use Alpha.
Sorry I did not buy the Guardian today.
Thanks for help!

Heinz

lemontree wrote:

I Emailed Talk Talk as I wanted info on the Free Broadband Package.
I asked if I could still use Alpha Telecom to call China as it costs only 2p per minute as opposed to TT 4p per minute. TT said that as this was a BT service I could not use Alpha. I called Alpha and they said Alpha (where you dial 1833 before the number could be used with any landline and it was not a BT Product.
Who is right?
Any experts out there who can tell me.
Thanks.

For calls to China, there are at least 10 cheaper options (6 of which don't require an account) on the MSE International Callchecker so I wouldn't bother with the 1833 route to Alpha.

Dora_the_Explorer wrote:

See Martin Lewis's article in todays Guardian Money section. He writes that specialiest override providers can be used if you're signed up to TalkTalk.

I think he means the many providers offering 0844/0871/09 dial-through numbers can be used, not 1899, 18866 and the like.