what a rip off BT!!!!!

madmish

my phone has been suspened, apparently i owe 180 quid for this quarter, not recieved a bill though, just found a bill for 94.50 for broadband (quarter), which i thought was included!!!!!!! i am fuming so for the last 3 months it's almost 300 pound!!!! i have seen the tiscali and talktalk deals, i was hoping someone could offer me some advice. i want to switch but cannot afford to pay bt all at once, will i still be allowed to switch if i owe bt cash? thanks, p.s. sorry for ranting, but i am in shock lol!

Heinz

If you have just 'found' a £94.50 bill, it sounds like you are in a mess with your finances.

I don't think you'll be able to change providers whilst you still owe money to BT so, frankly, I'd say it's time take a long hard look at all your bills and get yourself organised (I find prioritising always helps).

madmish

thanks, when i say found, i meant got out of the "due at the end of the month drawer", my finances are in good order thanks, i just feel that this is messed up, before we moved here (6months ago) bt sent us a joint broadband/telephone bill.

KimYeovil

If you do not pay your bill your line is suspended. Surely this is excellent practice? Why do you describe it as a rip-off?

You agreed to take a service at a certain price. It is up to you to pay your bills within seven days of receipt. You have access to an almost-live balance to know how much your bill will be. There is little reason not to pay on time.

Heinz

Ah, with you now. Still, surely there's not much difference from your previous bill so you'd budgeted for the approximate total?

BTW, you might find the HERE link in my signature below useful in reducing that astonishing £180 voice telephony bill in future (with line rental being less than £34, you must have spent an eye-watering £146 on calls via BT).

macman

I would be interested to know what tarriff the OP is on to pay £30 a month for broadband and £60 a month for the phone? £90 a month for what?

1carminestocky

Might the OP be subscribing to that ridiculously bad idea called BT Vision, perhaps?

aurora19

Hi Madmish, Are these the first BT Bills that you have had since moving? If so they are likely to be so high because you are paying for serivce used up until the bill date plus 3 months in advance which is their standard policy. Also as you moved house recently and kept your service with them it's likely that you are in a contract term. If you leave BT will charge you a cancellation fee. I would certainly speak to hem about changing to a different calling package that includes more free calls.

Inactive

Not another " rip off " thread ...that isn't.. :rolleyes:

BT_company_representative

Hi Madmish,

I would be happy to check this for you. Drop me a PM with your telephone details.

Cheers
David