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Which letter should I send to bank now??
sitcom123
Posts: 362 Forumite
I wrote to Lloyds on 3rd August requesting a refund for bank charges. To date they have not replied to it. I am not too sure which letter I should be sending next with everything being on hold. 
I dont qualify for hardship rules.
I dont qualify for hardship rules. 0
Comments
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Where was it sent and was it sent recorded delivery?I wrote to Lloyds on 3rd August requesting a refund for bank charges. To date they have not replied to it. I am not too sure which letter I should be sending next with everything being on hold.I dont qualify for hardship rules.0 -
Hi thanks for your reply, I sent it to the Head office Gresham Street in London, no I didnt send it recorded delivery, I sent it by ordinary mail. Will that make a difference?0
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I would always send letters recorded delivery or signed for since the bank can always claim non receipt of a letter.Hi thanks for your reply, I sent it to the Head office Gresham Street in London, no I didnt send it recorded delivery, I sent it by ordinary mail. Will that make a difference?0 -
do you think I should send the 1st letter again then recorded delivery, or send the next letter (still not sure which one this is) recorded?0
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Send a 2nd letter. Include copy of your original letter and post it RECORDED DELIVERY. A C5 envelope, containing two sheets of A4 paper will cost £1.14 to post, recorded delivery. LTSB address:
Lloyds TSB Bank Plc
Customer Service Recovery Centre
Charlton Place
Andover
Hampshire
SP10 1RE
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