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Avira guard turned off - help!!!

LizEstelle
LizEstelle Posts: 1,559 Forumite
edited 25 August 2009 at 4:24PM in Techie Stuff
After some kind of weird 'page sticking' problem on OpenOffice, I've found that my Avira Guard won't switch on when my system boots.. I get a message on the status screen saying 'service stopped'.

According to the help page, I have the option to turn it on via the 'start' link but this is nowhere to be seen. Can anyone help me find it, please??

Should I uninstall and then re-install Avira?

Comments

  • patman99
    patman99 Posts: 8,532 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Photogenic
    Install and run 'Malwarebytes', it looks like you have a trojan designed to turn-off anti-virus protection. I had a customer with this problem, and it is easy to fix.
    Also, make sure to run Malwarebytes regularly to keep your system clean.
    Never Knowingly Understood.

    Member #1 of £1,000 challenge - £13.74/ £1000 (that's 1.374%)

    3-6 month EF £0/£3600 (that's 0 days worth)

  • LizEstelle
    LizEstelle Posts: 1,559 Forumite
    Malwarebytes is installed on my system. I have run it and nothing shows up.
  • dogmaryxx
    dogmaryxx Posts: 2,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Right click umbrella and click enable guard.
  • LizEstelle
    LizEstelle Posts: 1,559 Forumite
    Ah, thank you so much. Stupid of me.

    The brolly is now open! I do hope this doesn't become an ongoing problem.
This discussion has been closed.
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