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Refund survey fees, what are the chances?

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We are using a broker and applied for a mortgage to purchase a property which is currently 8 bedsits, with the idea of converting it back to one property. Our broker had a decision in principle from the bank lending us the money, so we proceeded with the survey.
Survyors report came back, little bit of damp, usual stuff etc.
The bank now says because it is multiple occupancy they will lend us the money but retain 100% of the loan untill is is returned to one property!!!
I am now in a catch 22 situation as I cannot purchase the property to undertake the work without the loan and I cannot undertake the work without owning the property.
My issue is this. The retention of 100% of the loan is based on the property not being a single occupancy at present. Surely the bank must have been aware of this (decision in principle) before I was asked to pay £400 for a survey?
What are the chances of reclaiming this money as the survey was not required due to the property not fitting the banks mortgage criteria for a single occupancy home?
My broker assures me the bank was aware of the properties multi occupancy status during the decision in principle.
The bank? Part of the Santander group; Alliance & Leicester!
What are the chances of getting this money back and who do I chase for the money? Bank, broker or both?
Any help or guidance would be really helpful as this situation seems grossly unfair. Thanks

Comments

  • unite79
    unite79 Posts: 392 Forumite
    I would ask the borker to put a complaint in writing to A+L - In it I would ask him to provide proof that he had advised them the property was currently 8 bed-sits and was being returned to one - I was also ask him to put details off who he spoke to, to confirm this would be ok - If Your broker is unable to do this - I would suggest you complaint should be aimed at them - Clearly this is outside of standard policy, and any Broker worth his SALT would have documented who sanctioned the loan.
  • yelf
    yelf Posts: 863 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Check that your broker declared the situation on the app - if not take him on. other wise = as above
  • Thanks people:money:
  • Mrs_Bumble
    Mrs_Bumble Posts: 1,028 Forumite
    How did A&L know that the house was currently being used as HMO? Did he speak to A&L first and get the theory cleared first? If he did then he/she as a path of recourse, if they assumed because they put the address in and that improvement were planned that A&L would realise??

    I would have expected any lender to impose a retention with this scenario as from their point of view they need to ensure that the work is done.
    I am a Mortgage Adviser

    You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • RufusA
    RufusA Posts: 939 Forumite
    500 Posts
    monandy wrote: »
    I am now in a catch 22 situation as I cannot purchase the property to undertake the work without the loan and I cannot undertake the work without owning the property.
    Any help or guidance would be really helpful as this situation seems grossly unfair. Thanks

    Have you spoken to your solicitor and the vendor to see what the options are?

    It's not uncommon to be able to get an access undertaking for an unoccupied property between exchange and completion. Obviously they'd have to fully agree, and you'd have to imdenify them against any damage caused if the completion fell through.

    Does depend a lot on your finances i.e. if you can afford to carry out the works without the mortgage, and whether the work is going to be quick, or an extended DIY project over many months.

    HTH - Rufus.
  • koexelek
    koexelek Posts: 7,847 Forumite
    I am pretty certain the A & L would not have known it was a HMO property prior to the survey being carried out, otherwise, they would have known instantly that it was outside of criteria, and would not have wasted your money on a survey.
    I am a Mortgage adviser
    You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
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