Netgear router

penrhyn

Left hand side of the page find setup, and below this wireless settings.


Click on this , on the wireless settings page you will see channel , its probably set on 6, try changing it to 10.


The laptop will lose its connection so it will need to search for it again.

See how far you can get from the router, if no better try again.

livelyred

Whats do i click on when in the netgear page ?

cyberbob

On the lefthand side click on Wireless settings. Underneath region it should have channel with the drop down menus you can change the number. Do this (10 or 11 should be fine) then scroll to bottom and press apply. Then you can come out of router and try daughters laptop.

If that doesnt work have you checked the laptops wireless settings?

livelyred

penrhyn wrote: »

Left hand side of the page find setup, and below this wirelss settings.
Click on this , on the wireless settings page you will see channel , its probably set on 6, try changing it to 10.
The laptop will lose its connection so it will need to search for it again.

See how far you can get from the router, if no better try again.

It was already on 9 i have now clicked on number 10 my daughter will start to walk down the corridor will let you know ?

Leopard

Without knowing the size and layout of your flat, nor where your wireless router is located within it, it's difficult to diagnose specifically what's causing the problem but the likeliest cause is that her bedroom is simply out of range from your wireless router: wireless signals don't pass through brick walls very well.

If this is so, changing the channel of a wireless signal that's out of range is not going to improve anything.

Experiment by putting the wireless router in different locations - perhaps in the hall - and see if you can find somewhere convenient that works throughout the premises.

Note that you can do this without the wireless router being plugged into your telephone socket: you're only experimenting with the wireless network itself: once you get that working satisfactorily you can then plug Internet access back into it.

livelyred

cyberbob wrote: »

On the lefthand side click on Wireless settings. Underneath region it should have channel with the drop down menus you can change the number. Do this (10 or 11 should be fine) then scroll to bottom and press apply. Then you can come out of router and try daughters laptop.

If that doesnt work have you checked the laptops wireless settings?

It lost connection in her bedroom ?

livelyred

Leopard wrote: »

Without knowing the size and layout of your flat, nor where your wireless router is located within it, it's difficult to diagnose specifically what's causing the problem but the likeliest cause is that her bedroom is simply out of range from your wireless router: wireless signals don't pass through brick walls very well.

If this is so, changing the channel of a wireless signal that's out of range is not going to improve anything.

Experiment by putting the wireless router in different locations - perhaps in the hall - and see if you can find somewhere convenient that works.

Note that you can do this without the wireless router being plugged into your telephone socket: you're only experimenting with the wireless network itself: once you get that working satisfactorily you can then plug Internet access back into it.

My sister has also this modem and she lives in a house, the modem is down stairs in the back room and she can go to bed with her laptop with the internet

livelyred

Leopard wrote: »

Without knowing the size and layout of your flat, nor where your wireless router is located within it, it's difficult to diagnose specifically what's causing the problem but the likeliest cause is that her bedroom is simply out of range from your wireless router: wireless signals don't pass through brick walls very well.

If this is so, changing the channel of a wireless signal that's out of range is not going to improve anything.

Experiment by putting the wireless router in different locations - perhaps in the hall - and see if you can find somewhere convenient that works throughout the premises.

Note that you can do this without the wireless router being plugged into your telephone socket: you're only experimenting with the wireless network itself: once you get that working satisfactorily you can then plug Internet access back into it.

Thankyou for your help anyway