continuous card payment / contacting visa

searcher30

i got stuck in one of these continuous card payment things and now need to write to Visa as my own credit card will / cannot do anything and the company i had this with is not responding. what address do i write to at visa for this. thanks in advance.

grumbler

http://www.corporate.visa.com/ut/faq.jsp

How can I dispute a charge on my Visa Card?
Our member banks issue cards and are responsible for all billing and account management issues. Visa has no access to, or jurisdiction over accounts. Accounts are confidential and proprietary information between the bank and the cardholder.
We suggest you address your questions about your Visa account balance, statements, or changes directly to the bank that issued your Visa card. You can contact them directly, using the address or telephone number on your Visa statement or on the back of the card.
I believe a merchant has acted fraudulently. What can I do?
Please notify the dispute area at the financial institution that services your Visa account of any merchant practices that you feel are inappropriate. Your bank has access to the appropriate Visa rules and regulations as well as to the Notification of Customer Complaint forms which should be used by your bank to document and file merchant complaints. It is not necessary for your bank to be the merchant's financial institution in order to file a complaint for you. The address or telephone number of the financial institution that issued your Visa card can be found on the back of your Visa card or your Visa statement.
How can I contact Visa?
Contact the Visa Global Customer Assistance Service using our worldwide network of toll-free telephone numbers.

or write Visa at:
Visa International
P.O. Box 8999
San Francisco, CA 94128 - 8999

Other addresses

Rafter

Ask your bank to do a chargeback of the transaction if you are failing to get a response from the merchant.

Under the UK consumer credit act your bank has a joint liability in this case I believe.

R.