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Dont know the amount of charges

marleyhull
marleyhull Posts: 15 Forumite
in Reclaim bank & credit card charges
I claimed some time ago for charges on two bank accounts but cannot find the amounts/letters. I recieved the holding letter from the bank but am now reclaiming due to hardship. Can i claim without putting an actual amount?

Comments

  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    marleyhull wrote: »
    I claimed some time ago for charges on two bank accounts but cannot find the amounts/letters. I recieved the holding letter from the bank but am now reclaiming due to hardship. Can i claim without putting an actual amount?
    Can I ask if you have had additional charges on the account?
    What reason do you need them now?
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • marleyhull
    marleyhull Posts: 15 Forumite
    yes it was last year that i asked for the money back originally but i cannot find the letters i sent. Having now realised that i can still push for this due to hardship i am trying again. In the template letters it neds thse amounts put it and i cannot recall them.I have had more charges since my original request for the return of the previous ones. If i do not have the amounts can i just refer to my previous letters - i do not want to have to go through asking for statements again.
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    marleyhull wrote: »
    yes it was last year that i asked for the money back originally but i cannot find the letters i sent. Having now realised that i can still push for this due to hardship i am trying again. In the template letters it neds thse amounts put it and i cannot recall them.I have had more charges since my original request for the return of the previous ones. If i do not have the amounts can i just refer to my previous letters - i do not want to have to go through asking for statements again.
    I would suggest a SAR for all your details and not just statements. If you have not had any charges since last year then I would be surprised if they offered you anything under financial hardship.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • marleyhull
    marleyhull Posts: 15 Forumite
    i spoke with them yesterady and they are sending me a income and expenditure form to fill out. I found out that my charges were £3904 up to May 2007 and i have had more chrages added since then though they could not tell me the amount.
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