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Do BT still charge a fee to return?

Last year, when we reviewed our broadband and phone, we decided to stay with BT for our line rental as they charge a hefty fee if you want to go back to them.

I've had a look around and can't find any mention of this now. Does anyone know if they have stopped this charge?

We are currently with BT for line-rental and phone calls and with O2 for broadband. Our rolling 12 month contract with BT ends in a few days and I'm wondering whether to change.

If BT charge if we decide we want to return to them at a later date, then it will influence what we do now.
7 Angel Bears for LovingHands Autumn Challenge. 10 KYSTGYSES. 3 and 3/4 (ran out of wool) small blanket/large square, 2 premie blankets, 2 Angel Claire Bodywarmers

Comments

  • deklan99
    deklan99 Posts: 637 Forumite
    BT have never charged a hefty fee to return line rental to them. Why would they?
    Confusion used to abound where customers left to a fully unbundled LLU provider such as TalkTalk but even then there shouldn't be a charge so long as the line is active.
    “I look like Spiderman at a funeral”~ Karl Pilkington
  • PNPSUKNET
    PNPSUKNET Posts: 4,265 Forumite
    stay with o2 for your bb, bt is trash I used to be a home IT engineer
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