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VANQUIS: Lost card charge?
cakinwande
Posts: 148 Forumite
in Credit cards
I applied for a new Vanquis card and got a replacement, no problem.
However on my next statement they have charged me a balance transfer fee of £5.59 from the old card to the new card. !!!!!!?! There is nothing on the terms on conditions I believe that allows them to do this, plus this is just damn wrong! (Considering I was in £318.57CR!) Has anyone else seen this?
However on my next statement they have charged me a balance transfer fee of £5.59 from the old card to the new card. !!!!!!?! There is nothing on the terms on conditions I believe that allows them to do this, plus this is just damn wrong! (Considering I was in £318.57CR!) Has anyone else seen this?
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Comments
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Do Vanquis allow credit balances?0
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No apparently they dont but I spent that money anyways. I asked about it in another thread.0
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There were times when I wished that I had lost my vanquis card...0
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I'm not sure how sub prime cards differ from mainstream ones but i'll try to help. Did you contact them to say you'd lost your card and to ask for a replacement or did you actually APPLY for another card, ie a different account? If you've actually opened another card entirely and then cancelled the old card's account i can only assume they're treating it as a new account and have transfered the balance over. Rather than just a replacement for a lost card if you get me.0
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I just told them I'd lost my card and needed a replacement! Next to the old card number says "balance transfer"...0
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NO they do not charge you, unless this is a very recent change to the T'c and C's? Doubt it though, probably just an error. I'd give them a ring, i think their customer services are really helpful (apart from sundays!
) Vanquis- Limit £1250, balance £0
Capital One Classic- Limit £800, balance £0
Natwest Current Account- £800 OD limit, approx £600 OD
Loan- £3300, will be paid off by Dec 09
Student Loan- paid off Dec 09 (That's £150 a month extra! Woohoo)
Empire Catalogue Account- £750 limit, balance £300 -
clarence83 wrote: »NO they do not charge you, unless this is a very recent change to the T'c and C's? Doubt it though, probably just an error. I'd give them a ring, i think their customer services are really helpful (apart from sundays!)
Do they just employ unhelpful people on a Sunday?0
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