Iphone unable to pick up wireless signal

DCFC79

My brothers iphone is unable to pick up the wireless signal form the wireless router but the laptop can connect to the same router via wireless. The router is netgear wgr614, ive re booted the router twice and the iphone still wont connect and it cant pick up a signal from the router but as i said the laptop is connected fine. Anything else i can try

rsykes2000

Have you made sure that the iPhone has wireless internet switched on ? It can be switched off easily...

DCFC79

rsykes2000 wrote: »

Have you made sure that the iPhone has wireless internet switched on ? It can be switched off easily...

can it, i did not know that,

yes the wireless is turned on on the iphone, my brother (who uses the iphone) says the router isnt giving off a signal, mmm but the laptop is ok, would changing the channel help or not, i would have thought since th laptop connects fine then the iphone is faulty

Leopard

If the wireless router has been properly set up it will not be broadcasting its identity and it will be denying access to any device that is not on its MAC list. (That's MAC as in Media Access Control - nothing to do with Apple Macs.)

So, you'd need first to add the iPhone's MAC ID to the wireless router's MAC list and then instruct the iPhone to connect to the network by name, by encryption method and with the network's password.

DCFC79

Leopard wrote: »

If the wireless router has been properly set up it will not be broadcasting its identity and it will be denying access to any device that is not on its MAC list. (That's MAC as in Media Access Control - nothing to do with Apple Macs.)

So, you'd need first to add the iPhone's MAC ID to the wireless router's MAC list and then instruct the iPhone to connect to the network by name, by encryption method and with the network's password.

the iphone used to connect only a few days ago, only thing ive changed is the password

Leopard

Have you tried instructing the iPhone, manually, to connect to the network by name, by encryption method and with the network's new password?

And, have you tried connecting the iPhone to a free, open wireless network (for example, at a McDonald's premises) ?

If it can't do that, take it to an Apple Retail Store, to an 02 shop, or to a Carphone Warehouse shop and ask them to check it out.

DCFC79

Leopard wrote: »

Have you tried instructing the iPhone, manually, to connect to the network by name, by encryption method and with the network's new password?

And, have you tried connecting the iPhone to a free, open wireless network (for example, at a McDonald's premises) ?

If it can't do that, take it to an Apple Retail Store, to an 02 shop, or to a Carphone Warehouse shop and ask them to check it out.

yes he has tried connecting the iphone to the router manually, by manually do you mean searching for it and then connect, yes hes tried the new password numerous times, the router is also broadcasting the ssid,

ill suggest the bit about mcdonalds and see what he says

forgot to say but dont know if its important, his girlfriends iphone cant connect either

gbellamy

Try broadcasting the wireless signal on a different channel!