Requested charges and sent another's data!

greenmillie64

I am really fed up of Barclays bank, earlier this year they applied a RESERVE fund to my account without my consent and if I ran into this fund they charged me £22 every 5 days. I was living on income support and was forced into a spiral of debt I am still struggling to get out of. I called and asked them to take it off- they refused adn I was told I had to manage my finances better.

I have three kids, I am a single parent who was struggling to get her life back togather after leaving a violent man. Two of my kids have disabilies. Life was really grim. I went into my branch twice... I actually cried on two occassions I was so stressed about them taking this money off me (on top of their other charges). They said they couldn't help.

I am taking them to court to reclaim my charges and to crown the situation they have sent all the personal statements and private data of a total stranger in my neighbouring town.#

I called the bank and they said just destroy them straight away.

I think she has the right to know this woman! Don't you?

NotQuiteNorbert

I'd think so too.

PinkLipgloss

I'd be tempted to keep them as evidence of their incompetence!

I_know_my_ABC_and_my_CMYK

Yes and so does the information commissioner

elisebutt65

oh you can report then and they get a huuuge fine cos of breaking Data Protection Act - Get one up on them - or blackmail them:rotfl::rotfl::rotfl:

hoyles10

I'd see how much a national newspaper would offer for the story, could be worth a few quid. Then again I just hate Barclays and would love to see them disgraced.

Firefox1975

elisebutt65 wrote: »

or blackmail them:rotfl::rotfl::rotfl:

Now that's just not nice.

But do it anyway cos im in a bad mood!:p

LeeSouthEast

greenmillie64 wrote: »

I am really fed up of Barclays bank, earlier this year they applied a RESERVE fund to my account without my consent

They told everyone they were doing this and you had the option to opt out if you didn't want it.

and if I ran into this fund they charged me £22 every 5 days.

These charges are in their Terms and Conditions, that came with the letter and get mailed periodically also. However, reserve usage fees are lower than unauthorised overdraft fees.

I was told I had to manage my finances better.

Good advice, irrespective of your personal circumstances.

I am taking them to court to reclaim my charges and to crown the situation they have sent all the personal statements and private data of a total stranger in my eighbouring town.#

I called the bank and they said just destroy them straight away.

I think she has the right to know this woman! Don't you?

This is inexcusable. The female concerned needs to know, as does the Information Commissioner and perhaps The Daily Mail