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Talktalk Negotiation on Phone Package?

macman
macman Posts: 53,129 Forumite
Part of the Furniture 10,000 Posts Name Dropper
in Phones & TV
I'v been with TalkTalk for line rental (£11.25pm) for a year now, I got the Unlimited Weekend And Evening call package free for the first 12 months, as from this month this will now cost me £2.95pm. Has anyone had any success with negotiating on the renewal price please?
I'm not interested in switching to the Essentials package as I have just signed up with O2 for my broadband.
No free lunch, and no free laptop ;)

Comments

  • OldGreyFox
    OldGreyFox Posts: 1,403 Forumite
    Your probaly get a better response on their own forum.

    www.talktalkmembers.com
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi Macman,

    You can call retentions on 0870 444 1820 to discuss renewal offers etc. This is not something we would do through the forums.

    Cheers
    EmmaL x
    “Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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