Lidl - good customer service

lyndasharp

I bought some peaches from Lidl last week for 99p. They went mouldy and rotten within two days and I had to throw them all out. I emailed their customer service about it, and was pleased and surprised to get a £5 voucher in the post yesterday! :T

Laz123

I find their fruit 'n veg goes off quickly.

They haven't replied to my complaint re wrong pricing on their mince after five days.

muffintop

I was in Lidl yesterday. I didn't have a pound coin for the trolleys so I grabbed a spare bread pallet and was putting my stuff in that as I went round. As I was nearing the end of my shop through the manager noticed and approached me and asked if I needed a trolley. I told him I didn't have the necessary coin on me and he said "no problem" and went to get one. I didn't need one at this point, but I thought that was pretty good customer service. Thanks, manager of Surrey Quays Lidl!

Reggie_Rebel

He thought you were going to nick the bread pallett

muffintop

Reggie_Rebel wrote: »

He thought you were going to nick the bread pallett

Heh! Probably. Just what I need - a massive plastic pallett with holes in it! They'll have them in the "bits in the middle" section next week, no doubt.