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help new laptop wont boot.
edinburgh_lesley
Posts: 108 Forumite
in Techie Stuff
Id appreciate any help please.My old mum has a 3 month old dell inspiron laptop,
Suddenly it wont boot up.it says use f2 key or f12 ,
"i quickly pressed f12 and selected diagnostics
and its ran a "pre boot system assessment build 4116"
result -all passed.
what do i do next?
cheers
Lesley x
0
Comments
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try the f2 option and report back0
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thats no good is it....
do you have a recovery CD for the laptop?0 -
try tapping f8 key as it is attempting to start, then choose "last known good configuration"0
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F2 on bootup will get you into the BIOS.
Allow it to get to that point and keep tapping F8. Choose Safe mode, let it load completely, shut down and reboot.0
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